Know what needs to happen, when it needs to happen, and who is handling it — before your pet travels.
Pet Express manages international pet relocation into and out of the UAE. We handle your pet’s entire move, from requirements and paperwork to travel and arrival.
Start with where your pet is travelling from. We coordinate the relocation through the UAE arrival stage, so you know what needs to happen at both ends.
You shouldn’t have to become a pet-relocation expert to move your pet.
Our international pet relocation services cover dog and cat moves to and from Dubai and across the UAE. We manage pet import and export requirements, paperwork, air travel, clearance and arrival.
01 / WHAT WE HANDLE
Route planning & requirements
Origin, destination and intended travel date review
Requirements for your pet’s actual route
Preparation sequence and next steps
02 / WHAT WE HANDLE
Documentation & permits
Import and export permit management
Destination permits, where required
Travel documents and customs paperwork
03 / WHAT WE HANDLE
Veterinary records & travel preparation
Vaccination and microchip record review
Veterinary preparation and health-certificate coordination
Travel-crate preparation
04 / WHAT WE HANDLE
Flights & airport handling
Flight arrangements and airline requirements
Departure airport handling coordination
Travel documents and pet handover arrangements
05 / WHAT WE HANDLE
Clearance & ground transport
Arrival import checks and clearance
Collection and delivery transport coordination
Ground arrangements set out in your relocation plan
06 / WHAT WE HANDLE
Destination coordination & handover
Destination-side arrangements
Arrival and final handover coordination
Clarity on how your pet’s journey is completed
What we need from you: Your origin, destination, pet details and approximate travel date.
End-to-end management describes the work we handle. Your quotation confirms the charges included in your move.
From your first enquiry to arrival, see who handles each stage and what comes next.
01
Route check
YOU SHARE THE BASICS
Share the route, pets and approximate date so we can begin reviewing the move.
02
Requirement review
WE CHECK THE DETAILS
We review the route and pet requirements to identify the preparation needed before travel.
03
Relocation plan
YOU SEE WHAT COMES NEXT
Your plan brings together the sequence, our work and the actions needed from you.
04
Preparation & handover
WE COORDINATE PREPARATION
We bring paperwork and crate preparation together, then confirm the handover arrangements with you.
05
Travel & communication
WE COORDINATE TRAVEL
After handover, we coordinate transport and airport arrangements, with communication points set for your move.
06
Arrival & reunion
WE COORDINATE ARRIVAL
We manage clearance and destination arrangements through the agreed collection or delivery and final handover.
REAL PET JOURNEYS · 4.9/5 ON GOOGLE
Real journeys. Reassurance in their own words.
Ten customer stories. In their own words. Swipe or use the controls to explore.
01 / 10Bella · Cat
Personal careSri Lanka → Dubai → Melbourne
Over 18 years old. Back with her family.
During Bella’s six-month stay in Dubai, Sujith cared for her in his own home. Regular messages and videos reassured her family while Pet Express coordinated her care and onward travel.
“Bella is now reunited with us, healthy, happy, and is settling in well in her “new home.””
Renjitha explained the steps in advance and coordinated Cookie’s preparation. The team stayed engaged and kept Meraz informed after Cookie arrived in quarantine in Australia.
“There wasn’t a single day where I felt left in the dark.”
International coordinationIndia → Dubai → New Zealand
Three countries. One family reunited.
The team received Trevor’s French Bulldog at Dubai airport, handled paperwork and veterinary visits, and helped with his onward relocation to New Zealand.
“their knowledge and guidance is so perfect that u wouldn't need a second opinion.”
Sarah was relocating two dogs into Dubai for the first time. Renjitha remained available throughout the process, helping the owners through every stage.
“I would only use Pet Express as they are trustworthy, reliable and take great care.”
For more than seven years, Zinka has trusted Sujith and the team with her dog’s international travel. She describes reliable support that makes complicated arrangements feel manageable.
After relocating their two dogs to Zurich, the owners returned to Pet Express for the move back to Dubai. Ipsita praised the responsiveness and constant follow-up on paperwork and requirements.
“Their full services cover every detail and they see it through the end.”
Sujith and the team guided the veterinary inspections and entry documentation, then coordinated arrival collection. Photos, videos and regular updates helped reassure an owner anxious about cargo travel.
Nijio has special needs, and his owners were nervous about moving him. Nishant describes Renjitha patiently walking them through every step and giving them confidence.
“Nijio is happy hopping in our room today thanks to Pet Express.”
Veronique describes a detailed upfront quotation, destination coordination and communication throughout. She praised the considerate handling and her cat’s calm arrival.
“The quote was detailed and clear upfront and there have been no hidden costs at any stage of the relocation.”
When the plan got difficult, the team stayed with it.
Polly describes flight restrictions, tight timing and a Dubai storm during Prada’s move. Sujith’s team worked on collection and helped arrange support in Athens for clearance and the onward journey.
“Your kindness, dedication, and calm during such a stressful time meant the world to me.”
From Sajid’s Google review · Bubby’s travel carrier
BUBBY · THEIR FIRST PET RELOCATION
Their first pet relocation. One team beside them from start to finish.
Sajid’s family expected a complicated, stressful move for their cat, Bubby. Sujith explained the process, the team handled the relocation, and he followed up afterwards to ask whether Bubby had arrived safely.
Process explained
A-to-Z support
Follow-up after the move
“they would take care of it from A to Z which they certainly did do.”
Pet Express brings 24 years of pet-relocation experience to the preparation, communication and decisions behind your move. When circumstances change, you have an experienced team working through the next steps with you.
Requirements interpreted for your move.
We review your pet, route and timing together, so the preparation follows the journey you are actually making.
One team coordinating the moving parts.
Pet Express brings paperwork, travel, clearance and handover into one plan, reducing the separate arrangements you need to chase.
Practical airline and airport familiarity.
Practical familiarity with airline and airport processes helps us identify the applicable procedure, seek clarification and coordinate next steps when arrangements change.
International transport standards.
Standards provide a framework for preparing live animals for air travel. IATA’s Live Animals Regulations address animal handling and transport requirements; the exact carrier and route still need review.
Mohammed received vaccination guidance, paperwork and clearance support, transport coordination and updates. When the original airline arrangements proved difficult, the team came back with alternatives.
“Some challenges getting the cat on Emirates flight but quickly came back with other options.”
Don’t compare the total until you compare what’s included.
Your pet’s size and crate, the route and airline, travel arrangements, documents and destination handling shape the cost. A useful comparison starts with what each quote actually covers.
Questions to ask when comparing pet relocation companies in Dubai
Quote area
Check before comparing totals
Transport & flights
Which flight, routing, airport and ground-transport charges are included?
Crate & preparation
Is the travel crate supplied? Which preparation costs are included or paid separately?
Documents & veterinary work
Which permit, documentation and veterinary charges are included? Who pays each provider?
Arrival & destination
Does the quote cover clearance, destination handling and collection or delivery?
Changes & additional charges
How are changes, additional handling, taxes and third-party charges identified and approved?
End-to-end service does not mean every charge is included in every quotation.
Pet Express manages the entire relocation. Check the written quotation for the inclusions, exclusions and charges specific to your move.
01Do you offer pet relocation services in Abu Dhabi?+
Yes. Pet Express serves pet owners in Abu Dhabi as well as Dubai, managing international moves into and out of the UAE. Share your location, destination, pets and approximate date so we can review the arrangements and quotation for your move.
02How much does pet relocation from Dubai cost?+
There is no single price for every move. Your pet, crate, route, flight arrangements and destination costs shape the quotation. Compare the included services and third-party charges before comparing totals.
03When should I start, and can you help with a close travel date?+
Start once you know your likely destination and approximate date. We assess what is realistically possible; preparation depends on the route, pet and documents already available.
04Do you handle both imports and exports?+
Yes. Pet Express manages the entire relocation into or out of the UAE, from requirements and paperwork through travel, clearance and arrival.
05Will my pet travel in the cabin or as cargo?+
That depends on the carrier, route, pet type, breed and size. We review the available travel arrangements for your move before a method is confirmed.
06What happens to my pet at the airport?+
Pet Express coordinates the airport stages of the agreed relocation. The exact handling steps, handover arrangements and updates depend on the airport, carrier and route.
07Should my pet be sedated for the flight?+
Sedation is generally discouraged for air travel. IATA warns of potential adverse effects during transport. Discuss your pet’s individual needs with your vet and check the airline’s requirements before making medication decisions.
You can enquire about several pets in one Route Check. Add each pet’s type and breed; enter ‘Not sure’ where needed. Each pet’s travel arrangements will be reviewed, so travelling together is not assumed.
09What happens after I send the Route Check?+
Pet Express reviews the move, clarifies any missing details, then prepares the relocation plan and quotation. Submitting the form does not approve travel or confirm a booking.
THE ROUTE CHECK
Start with the route.
Tell us the basics for a human route review. This is an enquiry, not an automatic travel approval.
01 / ROUTE & PET 02 / YOUR CONTACT 03 / REQUEST RECORDED
What happens after I enquire?
1 — Send your route
2 — Pet Express reviews the move
3 — You receive the relocation plan and quotation
YOUR NEXT STEP
Know the route. Know what comes next.
Tell us where you’re moving, what pet you’re travelling with and when you hope to travel.